Shipping and Delivery Policy
Last updated: May 2026
Thank you for shopping at 4th-hope.com. This Shipping Policy outlines how orders are processed and shipped.
The 4TH-HOPE Team handles all inquiries.
Sales inquiries:
sales@4th-hope.com
General and legal inquiries:
info@4th-hope.com
- Order Processing Time
Orders are processed within:
1–3 business days
Processing time does not include weekends or holidays.
During high-volume periods, processing times may be slightly longer.
You will receive an email confirmation once your order has been shipped.
- Shipping Locations
We currently ship to:
- Canada
- United States
- International destinations (selected countries)
Shipping availability may change at any time.
Customers are responsible for any customs duties, taxes, or import fees.
- Estimated Delivery Times
Canada
2–7 business days
United States
4–10 business days
International
7–21 business days
Delivery times are estimates and not guaranteed.
- Shipping Rates
Shipping costs are calculated at checkout based on:
- Destination
- Package weight
- Shipping method
- Carrier rates
We may offer:
- Flat rate shipping
- Free shipping promotions
- Express shipping options
These will be shown at checkout.
- Order Tracking
Once your order ships, you will receive:
- Shipping confirmation email
- Tracking number
- Carrier information
Tracking updates may take 24–48 hours to appear.
- Shipping Carriers
We may ship using:
- Canada Post
- UPS
- FedEx
- DHL
- Other courier partners
Carrier selection depends on destination and service availability.
- Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- We are not responsible for lost packages
- Reshipping costs may apply
- Refunds may exclude shipping fees
Please contact us immediately if you notice an address error.
sales@4th-hope.com
The 4TH-HOPE Team
- Delayed Shipments
We are not responsible for shipping delays caused by:
- Weather conditions
- Courier delays
- Customs processing
- Holidays
- High shipping volumes
- Incorrect address provided
Delivery times are estimates only.
- Lost or Stolen Packages
Once a package is marked delivered:
- 4TH-HOPE is not responsible for lost or stolen packages
- Please contact the carrier directly
If you need assistance, contact:
sales@4th-hope.com
The 4TH-HOPE Team
We will do our best to help.
- Damaged Packages
If your order arrives damaged:
Contact us within 7 days of delivery.
Email:
sales@4th-hope.com
Include:
- Order number
- Photos of packaging
- Photos of damaged item
We will arrange:
- Replacement, or
- Refund
- Customs, Duties & Taxes
International orders may be subject to:
- Import taxes
- Duties
- Customs fees
These charges are the customer’s responsibility.
4th-hope.com is not responsible for customs delays.
- Split Shipments
Some orders may ship separately depending on:
- Item availability
- Warehouse logistics
- Shipping efficiency
You will receive tracking for each shipment.
- Contact Us
Shipping inquiries:
sales@4th-hope.com
The 4TH-HOPE Team
Legal and general inquiries:
info@4th-hope.com
The 4TH-HOPE Team